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Intelligent Automation and AI

From manual processes to intelligent, integrated and scalable systems.

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About our Services

Modern organisations face increasing pressure to streamline operations, reduce costs, and innovate faster. Yet many still rely on fragmented systems and manual processes that slow progress and limit insight. Today's automated and AI platforms, ranging from low code tools to advanced orchestration and agent based solutions enable you to unify operations, automate workflows, and build scalable, intelligent systems.

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Our Delivery Areas

Modernising Operations with Integrated Automation and AI

At Candela Data, we help you move beyond legacy limitations to integrated, future ready operations. Our expertise spans across process automation, workflow orchestration, AI driven optimisation, and deployment of intelligent agents, tailored to your unique environment and goals. Whether you're aiming to reduce operational overhead, improve customer experience, or empower teams with smarter tools, we deliver solutions that accelerate your journey to intelligent automation. Our solutions leverage leading platforms as needed for your goals.

Workflow Orchestration

We design and build intelligent workflow solutions that enable seamless end to end automation across your organisation. By bridging gaps between departments, user groups, and systems, we ensure processes flow effortlessly. Our solutions deliver efficiency and consistency at scale, using platforms like Microsoft Power Platform (Power Apps, Power Automate, Copilot Agents), Zapier, n8n and Make.

Business Process Automation

Unlock the full potential of your operations with business process automation powered by tools such as Power Platform, OCR (Optical Character Recognition), and RPA technologies. From discovery to deployment, we help you identify high impact opportunities to automate, optimise, and manage processes.

Low Code Application Development

Accelerate innovation with low-code and no-code development. Our team specialises in building tailored applications using intuitive drag and drop interfaces within platforms like Power Apps, CoPilot Studio, and Snowflake Cortex. We enable rapid deployment of custom solutions and foster collaborative environments for multi-user development.

AI Driven Agents and Intelligent Workflows

We deploy AI powered agents and automation to handle routine tasks, complex processes, and user interactions. Using tools such as Azure AI, Oracle Cloud Infrastructure AI Agent Platform, Microsoft CoPilot Studio, Databricks Agent Bricks and Snowflake Cortex, we enable your business to automate decision making, personalise experiences, and unlock new opportunities for efficiency and growth, whilst keeping humans in the loop.

Generative AI and Advanced Automation

We harness the power of generative AI to enhance creativity, automate content generation, and drive smarter business outcomes. Our team integrates these capabilities into your automation landscape, streamlining work, boosting productivity, and empowering teams to focus on higher-value tasks. By combining intelligent agents, smart workflows, and AI driven insights, we help your organisation move faster, make better decisions, and unlock new ways for people to collaborate and innovate.

Document and Visual Intelligence

We implement advanced AI for extracting, classifying, and processing information from documents, images, and video. Using user friendly document intelligence and computer visions tools, we automate data capture, streamline workflows, and reduce manual data entry. Whether it's scanned forms, recognising handwriting, analysing photos, or interpreting visual content, these capabilities help unlock new insights from all types of visual and document data.

Voice AI and Conversational Agents

We implement advanced voice AI solutions that enable natural, real-time interactions between people and your business systems. From intelligent virtual assistants and call centre automation to voice driven data entry and support, our solutions use leading platforms to streamline communication, improve accessibility, and deliver faster, more personalised customer and employee experiences.

Workflow Orchestration

We design and build intelligent workflow solutions that enable seamless end to end automation across your organisation. By bridging gaps between departments, user groups, and systems, we ensure processes flow effortlessly. Our solutions deliver efficiency and consistency at scale, using platforms like Microsoft Power Platform (Power Apps, Power Automate, Copilot Agents), Zapier, n8n and Make.

Business Process Automation

Unlock the full potential of your operations with business process automation powered by tools such as Power Platform, OCR (Optical Character Recognition), and RPA technologies. From discovery to deployment, we help you identify high impact opportunities to automate, optimise, and manage processes.

Low Code Application Development

Accelerate innovation with low-code and no-code development. Our team specialises in building tailored applications using intuitive drag and drop interfaces within platforms like Power Apps, CoPilot Studio, and Snowflake Cortex. We enable rapid deployment of custom solutions and foster collaborative environments for multi-user development.

AI Driven Agents and Intelligent Workflows

We deploy AI powered agents and automation to handle routine tasks, complex processes, and user interactions. Using tools such as Azure AI, Oracle Cloud Infrastructure AI Agent Platform, Microsoft CoPilot Studio, Databricks Agent Bricks and Snowflake Cortex, we enable your business to automate decision making, personalise experiences, and unlock new opportunities for efficiency and growth, whilst keeping humans in the loop.

Generative AI and Advanced Automation

We harness the power of generative AI to enhance creativity, automate content generation, and drive smarter business outcomes. Our team integrates these capabilities into your automation landscape, streamlining work, boosting productivity, and empowering teams to focus on higher-value tasks. By combining intelligent agents, smart workflows, and AI driven insights, we help your organisation move faster, make better decisions, and unlock new ways for people to collaborate and innovate.

Document and Visual Intelligence

We implement advanced AI for extracting, classifying, and processing information from documents, images, and video. Using user friendly document intelligence and computer visions tools, we automate data capture, streamline workflows, and reduce manual data entry. Whether it's scanned forms, recognising handwriting, analysing photos, or interpreting visual content, these capabilities help unlock new insights from all types of visual and document data.

Voice AI and Conversational Agents

We implement advanced voice AI solutions that enable natural, real-time interactions between people and your business systems. From intelligent virtual assistants and call centre automation to voice driven data entry and support, our solutions use leading platforms to streamline communication, improve accessibility, and deliver faster, more personalised customer and employee experiences.

FAQs

Here you’ll find answers to some of the most common questions about our Intelligent Automation and AI services.

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What type of processes and tasks can be automated with your solutions?

We automate a wide range of business processes, from routine approvals and data entry to complex, multi-step workflows, document processing, and even voice-driven interactions, that are all tailored to your needs.

Which automation and AI platforms do you work with?

We're platform agnostic selecting the best fit technologies for your goals, and work with leading tools including Microsoft Power Platform, Copilot Studio, Oracle Cloud Infrastructure AI Agent Platform, Azure AI, Snowflake Cortex, Zapier, n8n, Make and more.

Can you help us migrate from manual or legacy systems to modern automation and AI solutions?

Absolutely. We can map, optimise and migrate manual or legacy processes, ensuring a smooth transition, minimal disruption, and measurable improvement in efficiency.

Will our team need technical skills to use or manage these solutions?

Not necessarily, we focus on user friendly, low code and no code platforms where we can, and support your teams to manage, adapt, and extends solutions.

How do you ensure our automation and AI solutions are secure and compliant?

Security and compliance are built into every solution. We apply robust governance, access controls, and monitoring, and ensure all automation and AI deployments align with your regulatory and data privacy requirements.

How quickly can we see results from automation and AI projects?

Our approach emphasises rapid incremental delivery, so you see early wins, with ongoing enhancements as your automation and AI maturity grows.

Intelligent Automation and AI

Insights and Case Studies

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